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Although our naturopathic UTI products work well, the results – as stated on our website – may vary from person to person due to multiple factors that might have an adverse impact on your results.
Also, women trying to solve their urinary problems with our products, must keep in mind the fact that, statistically, about half (50 percent!) of female UTI symptoms actually are due to other conditions such as:
Some of these conditions accompany or even cause urinary tract infections, leading to a prolonged and difficult treatment, be it medical or alternative.
You may return for a refund any of the products within 30 days of the receipt of your shipment. However, all products intended for ingestion must be in their original condition, that is:
On all products returned in their original condition within 30 days of receipt of the shipment, a 25% restocking fee will be charged. We’re sorry but this is our fulfillment company’s policy.
Also, on the products intended for digestion returned withing 30 days of receipt of the shipment – but in a damaged, unsellable condition (opened with seals broken), a special fee (up to 50%) will be charged at our discretion.
We can exchange products only if they are defective or carrier damaged.
Once we have received, inspected and processed the returned product/s, we will notify you via email of your refund.
You can expect the refund to be issued within three (3) business days after we receive your return.
Before you send your return, please email us first. We will provide you with a Return Goods Authorization number along with the shipping instructions next business day.
After obtaining your RGA number, please send the product/s by a courier of our choice to the shipping address provided, along with a separate note with the RGA number.
Should you have the original packaging at your disposal, just put the product/s back inside and replace the old shipping label with a new return label provided by our fulfillment company.
The above terms and conditions may change at any time without notice and other conditions may apply.
Should you have any difficulties, queries and issues with any of our products, please do not hesitate to contact us at any time, preferably by email*.
As the well-being of your urinary tract is our priority, we are committed to helping you to the best of our abilities, knowledge and experience.
On behalf of my team, I wish you best health and success this day and always!
As privacy is one of the most important issues for all of us on the Internet, please rest assured that all information provided herein is strictly confidential. We do not share any part of it with anyone. Also, your email address is safe with us. We will never rent, sell, or exchange your contact information with anyone.
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Your inquiry will be answered immediately or within 12 maximum hours, depending on how busy we are.